Last Updated: [Insert Date]
Welcome to Luxe Rings Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of ringsandrings.com (the “Site”) and all purchases made through our platform. By accessing our Site or making a purchase, you agree to be bound by these terms.
1. Our Commitment to You
At Luxe Rings Shop, we specialize in handcrafted jewelry of exceptional quality for discerning customers who appreciate fine craftsmanship. Our terms reflect our commitment to transparency, quality, and exceptional service.
2. User Obligations and Responsibilities
2.1 Account Accuracy
When creating an account or making a purchase, you agree to provide accurate, current, and complete information.
2.2 Prohibited Activities
You agree not to:
- Use our Site for any illegal purpose
- Reproduce, duplicate, or resell our products without authorization
- Use any automated systems to extract data from our Site
- Misrepresent your identity or provide false information
2.3 Age Requirement
You must be at least 18 years old to make purchases through our Site.
3. Products and Services
3.1 Product Descriptions
We take great care to accurately describe our handcrafted jewelry collections (including bracelets, rings, and necklaces). However, slight variations may occur due to the handmade nature of our products.
3.2 Custom Designs
Custom-designed or engraved items from our Men’s Rings and Women’s Rings collections are final sale and cannot be returned.
3.3 Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
Note: We currently ship worldwide except to certain remote areas and parts of Asia. International shipments may be subject to customs fees, which are the customer’s responsibility.
4. Order and Payment Terms
4.1 Order Process
Your order represents an offer to purchase which we accept by sending an order confirmation email. All orders are carefully prepared in our atelier within 1-2 business days.
4.2 Pricing
All prices are in USD. We reserve the right to correct pricing errors that may occur.
4.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
4.4 Shipping Options
- Standard Shipping ($12.95): Via DHL or FedEx with delivery in 10-15 business days after dispatch
- Free Shipping: Available for orders over $50 via EMS with delivery in 15-25 business days after dispatch
5. Returns and Exchanges
5.1 Return Eligibility
We accept returns of unworn, undamaged items within 15 days of delivery when accompanied by:
- Original packaging
- All certificates of authenticity
- Return authorization (RMA number)
5.2 Non-Returnable Items
To maintain our quality standards, we cannot accept returns for:
- Custom-designed or engraved jewelry
- Items showing signs of wear, alteration, or damage
- Products without original certification documents
- Final sale items (clearly marked at purchase)
5.3 Refund Process
Upon approval of your return:
- Refunds process within 3 business days after inspection completion
- Funds will be returned to your original payment method
- Credit card refunds may take 5-10 business days to appear on your statement
5.4 Exchange Process
For exchanges of equal or greater value:
- Follow the standard return process
- Specify your desired replacement item in your return request
- Our concierge will coordinate shipment of your new item
For exchanges of lesser value, the price difference will be refunded.
6. Intellectual Property
All content on this Site, including designs, text, graphics, logos, and images, is the property of Luxe Rings Shop and protected by intellectual property laws. You may not use our content without express written permission.
6.1 Product Photography
Product images are for illustrative purposes only. Actual products may vary slightly in color or detail due to screen settings and the handmade nature of our jewelry.
7. Limitation of Liability
Luxe Rings Shop shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays in delivery beyond our reasonable control
- Customs fees or import taxes in your country
- Minor variations in product appearance from website images
Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.
8. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for information about how we collect, use, and protect your personal data.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the modified Terms.
11. Contact Us
For any questions about these Terms or your purchase, please contact our concierge team:
Email: [email protected]
Address: Luxe Rings Shop, 1671 Euclid Avenue, THORNDALE, US 19372
